Thursday, January 08, 2009

TIPS & TRICKS: Thunderbird Fails to Update as Non-Adminstrator

I already knew that some software fails to update when running as non-administrator in Windows XP. Thunderbird is one of those pieces of software. Firefox also has the same problem. Another part of this problem is that both Thunderbird and Firefox, by default, run automatic Software Updates even as non-administrator. When Software Update runs automatically as non-administrator, the update will fail. The solution to the non-administrator problem seems to be to, periodically, run the updates manually as a user with administrative rights before the Software Update process has a chance to check. You can take this a step further and disable the automatic Software Update process in the non-administrator profile by going to Tools > Options > Advanced > Update and change to Ask me what I want to do.

To throw in an added complexity, Logitech webcam software also causes Thunderbird to not update. This is the error message I received:

"Software Update Failed. One or more files could not be updated. Please make sure all other applications are closed and that you have permission to modify files, and then restart Thunderbird to try again."

This fix is documented on mozillazine.org here:

http://kb.mozillazine.org/Software_Update

This seems to affect even users with administrative rights to install software. The fix is, basically, shutdown the Logitech webcam software and the update will run normally.

Good luck and happy computing.

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